We understand that the privacy of all information you provide is of primary importance. This is why we are committed to preserving the privacy of our customers. The information you provide is never shared with other companies or third-party service providers. Your personal information, bank details and transaction details will only be used to fulfill the transaction and provide you with customer service.
We use advanced security measures in order to make our website safe for our customers to use. SSL128 bit encryption technology is used when receiving and transmitting credit card information during the transaction. After processing, sensitive details are encrypted and saved on our offline servers, and thus cannot be accessed from the internet.
Due to federal and local laws, we can not receive medication back after they were shipped – if in the unlikely event your order did not arrive or was lost – we will issue an immediate refund or send another parcel as per your request.
Once you receive your medications, we will only provide a refund if the product is faulty, damaged during shipping, or expired. If there are any problems with your order please notify us within one week of receipt. Your claim will be carefully studied and appropriate steps will be taken immediately to avoid similar problems in the future.
If you feel you are entitled to a refund, please notify us directly instead of contacting your credit card company. We can not offer a refund if you first make a claim directly with your credit card company.
Discreet Point Online will only provide a refund for complaints received within 10 days from the date of the shipment.
Standard International Shipping (SIS) Rate
•$ 40 (2-3 days) Worldwide delivery
The total time for delivery is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. You will receive an email once the order has been shipped to you. From the moment that you receive the email notifying you that your order has been shipped, the shipping time officially begins.
Express Shipping :
$50 (1-2 days) Worldwide delivery.
The total time for delivery is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. You will receive an email once the order has been shipped to you. From the moment that you receive the email notifying you that your order has been shipped, the shipping time officially begins. Due to Express service, All Express orders shipped on an urgent basis.
Why does Good Health Online Pharmacy not require a prescription?
Discreet Point Online ships from a jurisdiction that does not require a prescription. All medications are genuine and approved for sale in the jurisdiction.
How do I pay for my medications?
We accept Bitcoins and credit card payments. We offer Wire transfer services as well and you get a 5% discount as additional saving and to cover your wire transfer charges. You can pay for your order online or you can speak to our Customer Service Representative to assist you in placing an order by phone.
What if I have any concerns about customer service or drug prices?
You can refer to our Contact Us page for our contact information. You can always reach us and share your concerns. We ensure to address them within the timeline.
What should I do when getting notification of declined payment?
Sometimes payments get blocked by the credit card company because they did not recognize the charge came through overseas. You can coordinate with your credit card representative to approve the charge coming through, and then it will be reprocessed for order payment.
In another case, you can opt for different credit/debit cards to process your payment for the ordered medicine. You can also use other available payment options and can ask details from Good Health Online Pharmacy’s customer service representative.
Do I have to pay Customs Charges to release my medicine parcel?
Some countries may charge duty fees on the import of shipment by as per their own country rules on import of products. This is the responsibility of the customer to pay such charges and release parcels as advised by officials as we do not have any control or any role over the custom process.
Which countries do you ship?
We ship to the US, Canada, Australia, UK, NZ, France, Germany, Sweden, Denmark, Norway, Singapore, Middle East, Japan, Korea, and across the world.